Shipping policy

Shipping Policy

At Sovereign of Banaras, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship your orders.

Order Processing Time

All orders are processed within 2–4 business days (excluding Sundays and public holidays).
Orders placed after 5 PM IST will be processed the next business day.

During peak seasons, festivals, or sales, processing times may be slightly longer. We appreciate your patience during such periods.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order weight.

  • Free Shipping may be available on select products or during promotional offers.

  • Any applicable shipping charges will be clearly displayed before you complete your purchase.

Delivery Time

Estimated delivery times are as follows:

  • Within India: 4–8 business days

  • Remote locations: May take an additional 2–3 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment status.

Shipping Partners

We work with trusted courier partners to ensure safe and reliable delivery of your orders.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.
We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.

If a shipment is returned to us due to an incorrect address or failed delivery attempt, reshipping charges may apply.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with clear images and your order number. We will investigate and assist you promptly.

International Shipping

Currently, we do not offer international shipping.

Contact Us

For any shipping-related queries, feel free to contact us at:
Email: support@sovereignofbanaras.com
Business Hours: Monday to Sunday, 10 AM – 8 PM IST